Mayo Clinic Key In To Quality

Workplace Violence Prevention: Leveraging Clinical Systems to Support Health Care Workers

Episode Summary

Host:     Timothy Morgenthaler, MD  @DrTimMorg Guest:   Allyse Hutchinson, R.N., performance improvement advisor, Mayo Clinic Violence in the health care environment has steadily increased for more than a decade. Today, most nurses and physicians can recount a violent experience at work within the past year. The impact on health care workers—and ultimately on the care they provide—is a tremendous concern for health care administrators. In the latest Key in to Quality podcast entitled “Workplace Violence Prevention: Leveraging Clinical Systems to Support Health Care Workers,” Allyse Hutchinson, R.N., performance improvement advisor, Mayo Clinic, discusses tactics to support care delivery that are employed with one goal in mind: keeping care givers and patients safe. Learn about how Mayo Clinic leverages clinical systems, including the electronic health record, a behavior safety planner, and visual indicators to support staff who may encounter patients with a history of violent behaviors. The session is ideal for all health care leaders, safety and security professionals, and electronic health record support staff. Find out more about Mayo Clinic’s Quality program at https://www.mayoclinic.org/about-mayo-clinic/quality/. Connect with us on Twitter or Facebook using #mayokeyintoquality or at: https://www.facebook.com/MayoClinic https://twitter.com/MayoClinic

Episode Notes

Host:     Timothy Morgenthaler, MD  @DrTimMorg

Guest:   Allyse Hutchinson, R.N., performance improvement advisor, Mayo Clinic

Violence in the health care environment has steadily increased for more than a decade. Today, most nurses and physicians can recount a violent experience at work within the past year. The impact on health care workers—and ultimately on the care they provide—is a tremendous concern for health care administrators.

In the latest Key in to Quality podcast entitled “Workplace Violence Prevention: Leveraging Clinical Systems to Support Health Care Workers,” Allyse Hutchinson, R.N., performance improvement advisor, Mayo Clinic, discusses tactics to support care delivery that are employed with one goal in mind: keeping care givers and patients safe. Learn about how Mayo Clinic leverages clinical systems, including the electronic health record, a behavior safety planner, and visual indicators to support staff who may encounter patients with a history of violent behaviors.

The session is ideal for all health care leaders, safety and security professionals, and electronic health record support staff.

Find out more about Mayo Clinic’s Quality program at https://www.mayoclinic.org/about-mayo-clinic/quality/.

Connect with us on Twitter or Facebook using #mayokeyintoquality or at:

https://www.facebook.com/MayoClinic

https://twitter.com/MayoClinic