Mayo Clinic Key In To Quality

Quality or Counterfeit? The Science of Quality Measurement

Episode Summary

Host:     Timothy Morgenthaler, MD  @DrTimMorg Guest:    Benjamin (Ben) D. Pollock, Ph.D., M.S., Robert D. and Patricia E. Kern Scientific Director for the Science of Quality Measurement, Mayo Clinic     @Pollock_BD When it comes to healthcare, there is rarely—if ever—a debate about whether a patient wants quality care. But how is healthcare objectively measured? Who decides what is “quality” and what isn’t? The provider? The patient? Both? Are there universal measurements for healthcare quality?  This podcast explores the science of quality measurement at Mayo Clinic and describes the work currently underway to help define quality excellence in healthcare. Find out more about Mayo Clinic’s Quality program at https://www.mayoclinic.org/about-mayo-clinic/quality/. Connect with us on Twitter or Facebook using #mayokeyintoquality or at: https://www.facebook.com/MayoClinic https://twitter.com/MayoClinic  

Episode Notes

Host:     Timothy Morgenthaler, MD  @DrTimMorg

Guest:    Benjamin (Ben) D. Pollock, Ph.D., M.S., Robert D. and Patricia E. Kern Scientific Director for the Science of Quality Measurement, Mayo Clinic     @Pollock_BD

When it comes to healthcare, there is rarely—if ever—a debate about whether a patient wants quality care. But how is healthcare objectively measured? Who decides what is “quality” and what isn’t? The provider? The patient? Both? Are there universal measurements for healthcare quality?  This podcast explores the science of quality measurement at Mayo Clinic and describes the work currently underway to help define quality excellence in healthcare.

Find out more about Mayo Clinic’s Quality program at https://www.mayoclinic.org/about-mayo-clinic/quality/.

Connect with us on Twitter or Facebook using #mayokeyintoquality or at:

https://www.facebook.com/MayoClinic

https://twitter.com/MayoClinic