Mayo Clinic is reimagining quality improvement training through a flipped classroom model. Hosts Dr. Tim Morgenthaler and Sheri Nemec speak with Dr. Pablo Moreno Franco and Sandy Booth about how interactive, team-based learning is helping healthcare professionals implement impactful change and foster a culture of continuous improvement across disciplines.
In this episode of Key In to Quality, hosts Dr. Tim Morgenthaler and Sheri Nemec explore how Mayo Clinic is revolutionizing quality improvement (QI) education through the flipped classroom model. Joined by Dr. Pablo Moreno Franco and Sandy Booth from Mayo Clinic’s Quality Academy, the discussion unpacks how this interactive, learner-centered format engages clinicians, residents, and administrators alike.
By providing instructional content ahead of time and dedicating classroom sessions to collaboration and real-world project work, this model equips participants to immediately apply QI concepts to patient care. The flipped classroom has also created a ripple effect across the organization. As graduates carry these skills into their departments, they foster a culture of excellence, mentorship, and continuous improvement. Whether you're a healthcare educator, QI instructor, or administrator, this episode offers practical insights and inspiration for rethinking training methods in your institution.
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Guests: Quality Academy contact email mayoclinicqualityacademy@mayo.edu
Dr. Pablo Moreno Franco LinkedIn (37) Pablo Moreno Franco, MD | LinkedIn
Sandy Booth LinkedIn (37) Sandy Chester Booth | LinkedIn