Listen to the latest Key In to Quality podcast featuring Dr. Lisa Hardesty from Mayo Clinic. Dr. Hardesty shares invaluable insights on promoting resilience among healthcare workers. Discover essential resources and skills to thrive in challenging environments. #mayokeyintoquality
The COVID pandemic presented numerous challenges, from managing virus spread and evolving treatment protocols to dealing with misinformation and supply shortages. These pressures—and those since including financial losses and shortage of care givers—have severely tested healthcare workers' resilience, impacting their ability to support their teams and patients effectively.
On the latest episode of the Key In To Quality podcast, guest, Lisa Hardesty, Ph.D., clinical health psychologist, Mayo Clinic Health System, shares her extensive expertise in stress, burnout, and resilience. Dr. Hardisty has developed various programs to help healthcare workers cope with burnout, which often manifests as absenteeism, cynicism, and reduced empathy. She highlights the importance of resources like employee assistance program and more that can help foster resilience and enhance staff engagement and satisfaction.