Mayo Clinic’s Hospital at Home delivers 24/7 acute-level care in patients’ homes. Listen to our experts share how technology, multidisciplinary teams, and strong operations enable safe, high-quality care outside hospital walls. They improve patient experience and maintain excellent outcomes, while redefining where care can happen.
This episode of Key in to Quality explores Mayo Clinic’s Hospital at Home program, an innovative model delivering 24/7 acute-level care in patients’ homes. Wendelyn Bosch, M.D., and Laila Hakam, M.D., discuss how digital tools, remote monitoring, and coordinated multidisciplinary teams make this possible at scale.
Originally developed to address hospital capacity challenges, the program expanded rapidly during COVID-19 with support from a CMS waiver. Today, it demonstrates strong safety outcomes and patient experience scores that exceed traditional hospital settings.
The model relies on a complex network of virtual care teams, paramedics, pharmacy, diagnostics, and logistics to ensure seamless, high-quality care. Clinicians also gain valuable insights by treating patients in their home environments, improving understanding of social and behavioral factors.
Hosted by Timothy Morgenthaler, M.D., and Sheri Nemec.
Guests: Wendelyn Bosch, MD and Laila Hakam, MD
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